FAQ

Can files with security settings such as IRM or DRM be viewed using the online browsing function?

Question

We give each user permission to operate Office files, and set up security so that their usage can be managed (For example, IRM files or DRM files).
Will these settings be reflected in Fleekdrive’s online browsing function?

Answer

Files with security settings such as IRM, DRM, etc. that give operation rights to each user and manage their usage status cannot be opened on Fleekdrive.
The error message ” Document cannot be viewed. Please download the file for viewing.(R-PV-0006)” is displayed.
Please download and then open the file in Microsoft Office.

Last Updated : 20 Sep 2022

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