FAQ

Previously uploaded files are displayed on the upload result screen and I cannot be uploaded files.

Question

When I uploaded a file from the upload button, the previously uploaded file was displayed in the upload result, and the file I tried to upload this time was not uploaded.
What is the cause?

The authentication information for uploading is acquired at the timing when the file sharing screen is opened, but the expiration date of the authentication information is 2 hours.
Therefore, if you upload after leaving the screen open, the necessary session information cannot be obtained and the above event will occur.

After opening the file sharing screen, if you do not operate on that screen for more than 2 hours, refresh the browser screen before uploading.

Last Updated : 18 Jan 2023

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