15 Nov 2024

November 18, 2024 – Impact for inquiry by Salesforce interruption.

Thank you for using Fleekdrive.

“Salesforce”, the service in which we manage inquiries, had been temporarily suspended since Friday, November 15, 2024 at 14:55.
Due to this interruption, we were unable to respond to inquiries received from our customers temporary.

If you made an inquiry during the following “Salesforce Interruption Time” and we did not reply to your inquiry, please let us know.

Salesforce Interruption Time (JST)
From around 14:55 on 11/15/2024 to 00:22 on 11/16/2024

We apologize for any inconvenience this may cause to our customers.
Thank you for your cooperation.

————————past reports (November 15, 2024)—————————

Thank you very much for your continued use of our services.

We are writing to inform you that Salesforce, the system we manage inquiries for, is down from 14:55 on 11/15/2024(JST).
Due to this, there is a possibility that we may not be able to fully grasp the contents of inquiries received during

We will notify you of our response again in a g notice after “Salesforce” is restored.
We sincerely apologize for any inconvenience this may cause.

Inquiry
Inquiry

* Please describe the circumstances of events that occurred, frequency of occurrence, and procedures for reproducing in as detail as possible.
Please also inform me of the type of browser in which the event occurred and the environment information such as the OS.

Function*
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  • Contents
  • Delivery
  • Workflow
  • Evidence
  • Setting
  • Other
Type*
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  • Question
  • Request
  • Bugreport
  • Paid support
Priority
  • High
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  • Low
Subject*
Description*
Attachment