23 Jan 2025
[Resolve] Jan 23, 2025 Response delay for Fleekdrive.
Thank you for your continued use of our services.
We have resolved the response delays on Fleekdrive that occurred earlier.
■ Time of Occurrence
From: 2025/01/23 9:00 AM
To: 2025/01/24 9:20 PM (at the end of maintenance)
*Although the issue was resolved at the end of maintenance on January 24,
we needed to verify that no further issues occurred during peak hours today (January 27).
■ Case of this Issue
Overall response delays on Fleekdrive.
■ Cause of this Issue
High load caused by multiple operations within specific tenants.
■ Measures Taken
We implemented countermeasures against high load during the maintenance on January 24 (night).
If you have any questions for this release, please feel free to contact our support desk.
————————past reports (Jan 23, 2025)—————————
We are currently experiencing response delays on Fleekdrive.
■ Time of Occurrence
From: Now investigating
To: Still occuring
■ Case of this issue
High load occurd by Specific operation by some users.
■Policy for the future
We asked to refrain operation which causing this issue for provisional measure.
And we are planning emergency release tomorrow, January 24, night for counter measure for this issue.
We are going to annunce detail of this release by another notification.
We sincerely apologize for any inconvenience this may cause.
Thank you for your cooperation for this issue until fix at January 24.
If you have any questions for this release, please feel free to contact our support desk.
————————past reports (Jan 23, 2025)—————————
Thank you for your continued use of our services.
We are currently experiencing response delays on Fleekdrive.
■ Time of Occurrence
From: Now investigating
To: Still occuring
■ Current status
We are working hard for this problem as highest priority.
We apologize for any inconvenience caused.
For any questions or concerns regarding this matter, please contact our support desk.