We would like to inform you that the following issue occurred in Fleekdrive today but has now been resolved.

■Issue
Emails sent via the file distribution feature were not being delivered.
(As mentioned in the cause section below, the issue was a delay rather than non-delivery.)

■ Time of Occurrence (JST)
From: 2025/02/12 10:30 AM
To: 2025/02/12 01:30 PM

■Scope of Impact
Email transmission in file distribution

■Cause
We sincerely apologize for the inconvenience caused by the delay in email transmission via the file distribution feature.
In our initial report, we stated that emails were undelivered, but upon further investigation, we confirmed that the issue was actually a delay.
The data processing that caused the delay has now been completed, and the system has been fully restored.

Emails from the affected time period are being sent sequentially, so there is no need for resending.

To prevent similar incidents in the future, we plan to implement preventive measures in upcoming releases.

We apologize for any inconvenience caused.
For any questions or concerns regarding this matter, please contact our support desk.

————————past reports (Feb 12, 2025)—————————

Thank you for your continued use of our services.

We are currently experiencing an issue in Fleekdrive where emails sent via the distribution feature are not being delivered properly.

■ Time of Occurrence
From: Now investigating
To: Still occuring

■Scope of Impact
At this time, we have confirmed that emails sent via the distribution feature are affected.
We are still investigating whether other functions are impacted.

■ Current status
We are working hard for this problem as highest priority.

We apologize for any inconvenience caused.
For any questions or concerns regarding this matter, please contact our support desk.