28 Oct 2026
[3rd Report] [Critical Alert] Status Report on Fleekdrive Email Delivery Outage (Oct 28, 2026)
October 29, 2026, 4:40 PM (JST)
Dear Valued Customers,
Thank you for using Fleekdrive.
Currently, the external email delivery service utilized by Fleekdrive has undergone an emergency suspension due to fraud detection. As a result, email delivery and notification features within Fleekdrive are temporarily unavailable. We sincerely apologize for any inconvenience and concern this may cause.
We have also confirmed that inquiries submitted through the Fleekdrive Support Form are affected by this issue.
Therefore, if you need to contact us, please reach out directly via email to: support@fleekdrive.com
If you have recently submitted an inquiry via the support form and have not yet received a response, we kindly ask that you resend your message directly to the email address above.
We will provide further updates on service recovery and progress on our website and on our status page as soon as more information becomes available.
Fleekdrive Service Status Page: https://fleekdrive.tayori.com/q/service-status/
We deeply apologize for the inconvenience and appreciate your patience and understanding.
■ Contact Information for This Matter
Fleekdrive Support Desk
E-mail: support@fleekdrive.com
———————————–
October 29, 2026, 9:00 AM (JST)
Dear Valued Customers,
Thank you for using Fleekdrive.
Currently, an emergency suspension has occurred at the external email delivery service provider used
by Fleekdrive due to fraud/abuse detection. Consequently,
email delivery and notification features within Fleekdrive are currently unavailable.
We deeply apologize for the considerable inconvenience and concern this has caused our customers.
We have received a report from the external service provider stating that, as of now,
“the fraud/abuse detection occurred outside the scope of Fleekdrive’s operational environment and does not affect Fleekdrive.”
However, the external email delivery service has not yet resumed operation,
and the email delivery features within Fleekdrive (including various notification emails
and general email announcements sent from us to customers) remain unavailable.
Please note that this issue originated entirely within the external email delivery service.
Due to our system architecture, this issue will never lead to unauthorized access or information leakage concerning the Fleekdrive core system itself.
Furthermore, all operations that do not involve sending emails
(such as file viewing, uploading, downloading, and sharing settings) remain fully accessible as usual.
We will provide sequential updates regarding service restoration
and further progress on this website as well as our Service Status page as soon as more information becomes available.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Fleekdrive Service Status Page: https://fleekdrive.tayori.com/q/service-status/
We once again deeply apologize for the considerable inconvenience caused to our customers.
■ Contact Information for This Matter
Fleekdrive Support Desk
E-mail: support@fleekdrive.com
———————————–
October 28, 2026, 6:20 PM (JST)
Dear Valued Customers,
Thank you for using Fleekdrive.
We are writing to inform you of a service disruption currently affecting our email-related features.
Our third-party email delivery provider has temporarily enacted an emergency suspension following an automated fraud detection alert. Consequently, outbound email functions—including system notifications and delivery features—are currently unavailable.
Please review the following key details regarding service status and security:
Security & Data Integrity: This issue is strictly isolated to the external provider’s infrastructure.
Due to Fleekdrive’s system architecture, this incident does not and cannot lead to unauthorized access to Fleekdrive or your data.
Core Service Availability: All Fleekdrive features other than outbound email functions remain fully operational and accessible as usual.
We are actively monitoring the situation with the service provider and will share updates on our website and our official service status page as soon as new information becomes available.
Fleekdrive Service Status Page:
https://fleekdrive.tayori.com/q/service-status/
We sincerely apologize for any inconvenience, disruption, or concern this incident may cause.
—— Contact Information ——
For inquiries regarding this matter, please contact:
Fleekdrive Support Desk
Email: support@fleekdrive.com
