FAQ

Can users receive their first email when they registered as a deactivated user?

Question

I registered users by “Import” function.

Then I entered ”FALSE” in the “available” item and registered as a deactivated user.

After registration, if switch the user’s status from deactivated to activated, will that user receive an e-mail with an ID and initial password?

Answer

No, the first email with an ID and initial password will not be sent for user.

That e-mail will be sent by registering as an active user.

Therefore, it is not sent to users who have switched from inactive to active after registration.

After activated, the administrator needs to reset the password.

Click here for password reset operation ＞ Reset the password of the user

 

Last Updated : 08 Jul 2021

Reference Page

Tutorial
Create a user
Admin Guide
Reset the password of the user
Admin Guide
非公開: Invalidate a user
Admin Guide
The items for user import format
Admin Guide
Register multiple users

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