FAQ

Security

When I tried to log in, I was asked to set a new password.

Question When I tried to log in, I was asked to set a new password. Answer If your password has expi...

Last Updated : 17 Apr 2023

“From this network because the login is not allowed, you will not be able to login” is displayed and I cannot log in to Fleekdrive.

Question “From this network because the login is not allowed, you will not be able to login...

Last Updated : 12 Oct 2021

I haven’t received the verification code for Two-factor authentication by SMS.

Question I have set up Two-factor authenticatoin, but some users do not receive the verification cod...

Last Updated : 22 Apr 2022

What is the difference between “password” and “master password” in PDF security?

Question What are the meanings of “password” and “master password” on the PD...

Last Updated : 25 Jul 2022

I entered my password incorrectly multiple times and cannot log in.

Question When I entered the password incorrectly multiple times, the following message was displayed...

Last Updated : 11 Apr 2023

If using the Space IP address connection management, it will there be any impact on delivery or public space?

Question

Last Updated : 10 May 2023

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