Are there any characters that cannot be registered in the user ID?

Question Are there any characters that cannot be registered in the user ID? Answer The following cha...

Last Updated : 10 Jun 2021

The menu to unlock is not displayed on the user management screen.

Question The user entered the password incorrectly and was locked. When confirm the target user in t...

Last Updated : 08 Jun 2021

Is there anything I should note when deactivating a user?

Question I want to deactivate a user, is there anything I should note? Answer User deactivation is i...

Last Updated : 15 May 2023

Even if I access the URL of the password reset mail, the login screen is displayed.

Question Even if I access the URL of the password reset mail, the login screen is displayed. Answer ...

Last Updated : 09 Sep 2020

Can users receive their first email when they registered as a deactivated user?

Question I registered users by “Import” function. Then I entered ”FALSE” in the &#...

Last Updated : 08 Jul 2021

Who is the transfer destination when the user who set the activation period is automatically disabled?

Last Updated : 09 Sep 2020

The cause of the login failure is not recorded in the Trail.

Question Some users are having trouble logging in. On their login screen, “Authentication login fail...

Last Updated : 15 Oct 2021

Will the administrator be notified when the user’s activation period ends?

Question Will the administrator be notified when the user’s activation period ends? Answer It ...

Last Updated : 15 Sep 2020

I cannot register a user on the User Management menu.

Question When I tried to register a user and opened the Settings > User Management screen, but th...

Last Updated : 22 Nov 2021

I can’t login to Fleekdrive because I deleted the first email with my login information.

Question I can’t login to Fleekdrive because I deleted the first email with my login informati...

Last Updated : 26 Mar 2021