FAQ

User Management

How can I import the CSV file to disable users in bulk?

Question How can I import the CSV file to disable users in bulk? Answer You can disable users by set...

Last Updated : 21 Feb 2023

How to notify users in advance when the activation period will end?

Question How to notify users in advance when the activation period will end? Answer Please use the &...

Last Updated : 30 Jun 2021

When registering additional users in bulk, is it necessary to import all data including the existing ones?

Question I want to add multiple users by CSV import, but do I need to import all of them including e...

Last Updated : 03 Mar 2023

Is it possible to allocation a “community” license to a Partner User?

Question Is it possible to allocation a “community” license to a Partner User? Answer Yo...

Last Updated : 30 Apr 2021

When I try to register a user, I get an error message : “This user ID can not be registered because it is already in use”.

Question When I try to register a user, I get an error message : “This user ID can not be regi...

Last Updated : 13 Mar 2023

Can a user who has forgotten own password reset it by oneself?

Question Can a user who has forgotten own password to reset it by oneself without operate of the sys...

Last Updated : 01 Jun 2021

User register error occurs like “User ID is malformed.”

Question When I try to register a user, I get an error : “User ID is malformed”. It does...

Last Updated : 14 Mar 2023

Can I limit the password policy such as valid period and the number of characters?

Question Can I limit the password policy such as valid period and the number of characters? Answer F...

Last Updated : 05 Aug 2024

What do I do if the user forgot her/his password?

Question What do I do if the user forgot her/his password? Answer Select “User” from Set...

Last Updated : 11 Jun 2020

Can I delete a user?

Question Can I delete a user? Answer No. you can not delete users on Fleekdrive. However, you can de...

Last Updated : 15 Jun 2020

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