FAQ

File Operation

What does the mark at the bottom right of the file icon mean?

Last Updated : 27 May 2021

Tell me the steps to update the Office Addin to the latest version?

Question I heard that a new version of the Office Addin has been released. Let me know the steps to ...

Last Updated : 20 Dec 2021

When I download multiple files and unzip them, the file names are garbled

Question When I download multiple files, they are automatically compressed, but when I unzip the ZIP...

Last Updated : 14 Nov 2022

Is there an upper limit when downloading multiple files?

Question Is there an upper limit when downloading multiple files? Answer The upper limit for downloa...

Last Updated : 01 Feb 2021

Why can’t I edit a file?

Question I can no longer operate specific files (online edit, move, copy, delete, delivery, archive)...

Last Updated : 26 Aug 2021

Is it possible to apply / unlock “Sheet protection” or “Cell lock” in Online Editing?

Question Is it possible to apply / unlock “Sheet protection” or “Cell lock” ...

Last Updated : 26 Jun 2022

Previously uploaded files are displayed on the upload result screen and I cannot be uploaded files.

Question When I uploaded a file from the upload button, the previously uploaded file was displayed i...

Last Updated : 18 Jan 2023

Can I set Access authority to each file?

Question Can I set Access authority to each file? Answer No, Access authority can only be set to eac...

Last Updated : 21 May 2020

What are file types that I can view online?

Question What are file types that I can view online? Answer The following file types can view online...

Last Updated : 15 Jun 2021

Can I upload a folder with files?

Question Can I upload a folder with files? Answer Yes. It also uploads the subordinate folders and f...

Last Updated : 12 Jun 2020

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