FAQ

File Delivery

Delivered user lost download password which generated automatically. Can I resend password mail?

Question Delivered user deleted password mail which generated automatically. Is there any way to con...

Last Updated : 09 May 2023

“Password is incorrect.” error appears at delivery download page.

Question I’ve entered a password, which I’ve received by email, in delivered file downlo...

Last Updated : 09 May 2023

If using the Space IP address connection management, it will there be any impact on delivery or public space?

Question

Last Updated : 10 May 2023

If I set the IP address in “IP address connection management”, the external users not be able to download files from the file delivery screen?

Question If I set the IP address in “IP address connection management”, the external use...

Last Updated : 20 May 2021

Language of File Delivery download page is not correct

Question Language of File Delivery download page is not correct. Answer The File Delivery download p...

Last Updated : 19 May 2023

Why is the delivery volume shortage displayed and the delivery download not possible?

Question When I try to download by distribution, the message “Download is failed due to the de...

Last Updated : 28 Oct 2021

Is it possible to resend only the automatically generated password email ?

Question I’ve used Fleekdrive delivery with automatically generated password locked. But recie...

Last Updated : 04 Oct 2022

What is the impact of changing the delivery’s “Display of sender name of download page”?

Question Where does changing the “Display of sender name of download page” in the delive...

Last Updated : 28 Apr 2023

Is there anything I should note when deactivating a user?

Question I want to deactivate a user, is there anything I should note? Answer User deactivation is i...

Last Updated : 15 May 2023

Can I send a file to person who doesn’t have Fleekdrive account?

Question Can I send a file to person who doesn’t have Fleekdrive account? Answer You can share...

Last Updated : 11 Apr 2022

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