FAQ

File Operation

What video and audio codecs are supported?

Question What video and audio codecs are supported? Answer Please refer to the tables below. ・Video ...

Last Updated : 20 Dec 2021

Are files moved to the Trash automatically deleted?

Question Are files moved to the Trash automatically deleted? Answer It is possible to use a function...

Last Updated : 26 Feb 2021

Why doesn’t a PDF file view online?

Question Why doesn’t a PDF file view online? Also, the error “Unexpected server response...

Last Updated : 02 Aug 2021

Is there a way to prevent the password for delivery from being automatically notified to the destination?

Question As a security measure, I don’t want to email passwords for delivery, public spaces, a...

Last Updated : 27 Mar 2022

I want to check the lifecycle execution date of uploaded files.

Question A space has a “life cycle” set up. The administrator has set up a schedule to b...

Last Updated : 06 Feb 2023

How many generations of previous version files can be restored?

Question How many generations of previous version files can be restored? Answer By default, there is...

Last Updated : 07 Mar 2023

How many simultaneous connections of video playback?

Question How many simultaneous connections of video playback? Answer The maximum number of simultane...

Last Updated : 07 Dec 2020

Are there any prohibited characters in Fleekdrive?

Question Are there any prohibited characters in Fleekdrive? Answer The following characters cannot b...

Last Updated : 16 Apr 2021

When is the public space right inherited?

Question When is the Public Space right inherited? Please tell me the conditions under which the tak...

Last Updated : 01 Sep 2021

I received a virus detection email, to whom was this email sent?

Question I received a virus detection email, to whom was this email sent? Answer Fleekdrive quaranti...

Last Updated : 22 Apr 2022

Inquiry
Inquiry

* Please describe the circumstances of events that occurred, frequency of occurrence, and procedures for reproducing in as detail as possible.
Please also inform me of the type of browser in which the event occurred and the environment information such as the OS.

Function*
  • Please select
  • Contents
  • Delivery
  • Workflow
  • Evidence
  • Setting
  • Other
Type*
  • Please select
  • Question
  • Request
  • Bugreport
  • Paid support
Priority
  • High
  • Middle
  • Low
Subject*
Description*
Attachment