How many minutes does the session time-out occur?

Question How many minutes does the session time-out occur? Also, during uploading a large file, I...

Last Updated : 07 Sep 2021

The file is downloaded even if performed from “Open In Office Addin”.

Last Updated : 05 Aug 2022

Previously uploaded files are displayed on the upload result screen and I cannot be uploaded files.

Question When I uploaded a file from the upload button, the previously uploaded file was displayed i...

Last Updated : 18 Jan 2023

“Password is incorrect.” error appears at delivery download page.

Question I’ve entered a password, which I’ve received by email, in delivered file downlo...

Last Updated : 09 May 2023

Is there a way to download space hierarchy information in bulk?

Question Is there a way to download space hierarchy information in bulk? Answer Open the Settings &g...

Last Updated : 31 Mar 2021

What is the blue mark displayed on the space icon or file name?

Question What is the blue mark displayed on the space icon or file name? Answer If a public space or...

Last Updated : 14 Jun 2023

Why is the delivery volume shortage displayed and the delivery download not possible?

Question When I try to download by distribution, the message “Download is failed due to the de...

Last Updated : 28 Oct 2021

What is the difference between the trail actions “Delete (space,files)” and “Trash (space,files)”?

Question What is the difference between the trail actions “Delete (space,files)” and ...

Last Updated : 17 Aug 2022

A file upload failed, but I don’t know the reason.

Question When I tried to upload a file by Drag & Drop, the file upload failed. However, even if...

Last Updated : 30 Jan 2023

Is it possible that applicant or approver change the file name or update the file while the Workflow is running?

Question Is it possible that applicant or approver change the file name or update the file while the...

Last Updated : 15 Jun 2023