File Operation

How long does it take to upload a bulk file?

Question How long does it take to upload a bulk file? Answer The approximate time required to comple...

Last Updated : 07 Jan 2021

If I set the IP address in “IP address connection management”, the external users not be able to download files from the file delivery screen?

Question If I set the IP address in “IP address connection management”, the external use...

Last Updated : 20 May 2021

Tell me the steps to update the Office Addin to the latest version?

Question I heard that a new version of the Office Addin has been released. Let me know the steps to ...

Last Updated : 20 Dec 2021

Even though the number of deliveries was 0, the delivery usage was counted.

Question After checking the usage amount for each individual from the usage situation, even though t...

Last Updated : 18 Aug 2022

Why was the no virus file detected and deleted by the virus scan?

Question I received a mail for “Virus Detection Report”. I scanned the target file with ...

Last Updated : 21 Jun 2024

Can I change the version of a file to any desired version?

Question Can I change the version of a file to any desired version? Answer You can edit the version ...

Last Updated : 17 Aug 2023

Is there an upper limit when downloading multiple files?

Question Is there an upper limit when downloading multiple files? Answer The upper limit for downloa...

Last Updated : 01 Feb 2021

Why can’t I edit a file?

Question I can no longer operate specific files (online edit, move, copy, delete, delivery, archive)...

Last Updated : 26 Aug 2021

Unable to save office file after editing it online

Question I have online edited an office file uploaded by another user to Fleekdrive. I tried to save...

Last Updated : 21 Jan 2022

I can’t create a space under “Shared” in My Space

Question I would like to create a new space under “Shared” in My Space, but when I click...

Last Updated : 02 Sep 2022