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I haven’t received the verification code for Two-factor authentication by SMS.
Question I have set up Two-factor authenticatoin, but some users do not receive the verification cod...
Last Updated : 22 Apr 2022
After the administrator registers the user, how can the user log in to Fleekdrive?
Question After the administrator registers the user, how can the user log in to Fleekdrive? Answer W...
Last Updated : 09 Aug 2022
When I tried to log in, I was asked to set a new password.
Question When I tried to log in, I was asked to set a new password. Answer If your password has expi...
Last Updated : 17 Apr 2023
I entered my password incorrectly multiple times and cannot log in.
Question When I entered the password incorrectly multiple times, the following message was displayed...
Last Updated : 11 Apr 2023
I can’t login to Fleekdrive because I deleted the first email with my login information.
Question I can’t login to Fleekdrive because I deleted the first email with my login informati...
Last Updated : 26 Mar 2021
Language of File Delivery download page is not correct
Question Language of File Delivery download page is not correct. Answer The File Delivery download p...
Last Updated : 19 May 2023
How many minutes does the session time-out occur?
Question How many minutes does the session time-out occur? Also, during uploading a large file, I...
Last Updated : 07 Sep 2021
Is there a way to check the IP address when the user logs in?
Question Is there a way to check the IP address when the user logs in? Answer You can check the IP a...
Last Updated : 12 Oct 2021
“From this network because the login is not allowed, you will not be able to login” is displayed and I cannot log in to Fleekdrive.
Question “From this network because the login is not allowed, you will not be able to login...
Last Updated : 12 Oct 2021
The cause of the login failure is not recorded in the Trail.
Question Some users are having trouble logging in. On their login screen, “Authentication login fail...
Last Updated : 15 Oct 2021