17 Mar 2021

[Important] About the issues currently occurring on the Fleekdrive Desktop

The following issues have currently been identified on the Fleekdrive Desktop.

1.If you move the space on the local side and perform uplink synchronization,
the space after the move will be created on the Fleekdrive side, but the contents (files) will be empty.

We are working to address the above issues so that we can release a fixed version as soon as possible.
We will inform you when the release date is known.
We recommend that users who have not yet updated to V5.0.0 refrain from updating.

In addition, when occurred this issue in V5.0.0, please recover the files from moving source space in the Fleekdrive’s Trash or recover from the local side.

 

2.Currently, when using Fleekdrive Desktop (Mac version) on macOS 11.2.2 or later,
it has been confirmed that the problem that the overlay icon indicating the synchronization status is not displayed occurs.

We will contact you regarding the above issues when the release date is decided.
If possible, we recommend that you refrain from updating macOS to 11.2.2 or later.

 

We apologize for the inconvenience.

Inquiry
Inquiry

* Please describe the circumstances of events that occurred, frequency of occurrence, and procedures for reproducing in as detail as possible.
Please also inform me of the type of browser in which the event occurred and the environment information such as the OS.

Function*
  • Please select
  • Contents
  • Delivery
  • Workflow
  • Evidence
  • Setting
  • Other
Type*
  • Please select
  • Question
  • Request
  • Bugreport
  • Paid support
Priority
  • High
  • Middle
  • Low
Subject*
Description*
Attachment