29 Mar 2022

[Update : Important] Fleekdrive uploads and downloads may fail

* March 30, 2022 – The content has been updated.

We would like to report the current status of the following events that we contacted on March 29, 2022.

Since one of the processing servers did not seem to be operating normally, the server was restarted around 11:00 on March 29, 2022, and we have been monitoring it until now.

The time of failure occurred from around 19:00 on March 27, 2022 to around 11:00 on March 29, 2022.

We have not confirmed the occurrence of the event at this time, but we are continuing to monitor it.
When it will be entirely solved, we will contact you again.

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We are pleased to inform you that we have confirmed that the following events may occur in Fleekdrive.

■ Event content
– File upload fails
– File download fails

■ Cause and current status
We are currently investigating with the highest priority.

If this event occurs, we apologize for the inconvenience, but please wait a while and then try the upload or download operation again.
Also, if you are operating from a browser, try clearing the cache of the browser and deleting cookies.

We will make a follow-up announcement when the issue is solved.
We apologize for the inconvenience and appreciate your continued support.

Inquiry
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* Please describe the circumstances of events that occurred, frequency of occurrence, and procedures for reproducing in as detail as possible.
Please also inform me of the type of browser in which the event occurred and the environment information such as the OS.

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