25 Jul 2022

[Solved : Alert] Delay for thumbnail generation(20:00 July 25 Update)

* 20:00 July 25, 2022  - The content has been updated.

We have confirmed the occurrence of the following events on Fleekdrive, but we are pleased to inform you that all of them have now been resolved.

■ Event content
– Thumbnail generation does not complete

■ Time of failure occurrence – GMT+9 Japan time
July 25, 2022, around 14:38 to 19:43

■ Cause
The cause is that the process was clogged because many image files that
take a long time to generate thumbnails have been uploaded.

We apologize for the inconvenience and appreciate your continued support.

——————————–<past reports (as of 18:00, Junly 25)>————————————
We are pleased to inform you that we have confirmed that the following event may occur in Fleekdrive.

■ Event content
Thumbnail generation does not complete

■ Time of failure occurrence – GMT+9 Japan time
– July 25, 2022 around 14:38
*the incident time is still investigating and currently the failure is still occurring

■ Cause and current status
We are currently investigating with the highest priority.
Since the processing has not been stopped, even if there is a processing delay, it will be processed sequentially by waiting.

We will make a follow-up announcement when the issue is solved.

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