* 10:45 August 2, 2022　　- The content has been updated.

We would like to inform you that we have found out the time period of the processing delay that occurred on August 01, 2022.

■ Event content
1. Virus scan after upload does not complete
2. When downloading multiple files at once, the process is not completed
3. Thumbnail generation does not complete

■ Time of failure occurrence – GMT+9 Japan time
1. August 1, 2022, around 09:50 to 15:03, 15:30 to 17:52
2. August 1, 2022, around 13:39 to 18:20
3. August 1, 2022, around 10:22 to 15:16, 17:11 to 18:44

■ Cause
The cause is that the process was clogged because many files have been uploaded.

We apologize for the inconvenience and appreciate your continued support.

——————————–＜past reports (as of 20:00, August 1, 2022)＞————————————
We have confirmed the occurrence of the following events on Fleekdrive, but we are pleased to inform you that all of them have now been resolved.

■ Event content
1. Virus scan after upload does not complete
2. When downloading multiple files at once, the process is not completed
3. Thumbnail generation does not complete

■ Time of failure occurrence – GMT+9 Japan time
August 1, 2022
* Confirming time of occurrence

■ Cause
The cause is that the process was clogged because many files have been uploaded.

We apologize for the inconvenience and appreciate your continued support.

——————————–＜past reports (as of 12:00, August 1, 2022)＞————————————
We are pleased to inform you that we have confirmed that the following events may occur in Fleekdrive.

■ Event content
– Virus scan after upload does not complete
– When downloading multiple files at once, the process is not completed
– Thumbnail generation does not complete

■ Time of failure occurrence – GMT+9 Japan time
– August 1, 2022 around 11:45
*the incident time is still investigating and currently the failure is still occurring

■ Cause and current status
We are currently investigating with the highest priority.
Since the processing has not been stopped, even if there is a processing delay, it will be processed sequentially by waiting.

We will make a follow-up announcement when the issues are solved.