* 12:25 August 2, 2022　　- The content has been updated.
We have confirmed the occurrence of the following events on Fleekdrive, but we are pleased to inform you that all of them have now been resolved.

■ Event content
1. Virus scan after upload does not complete
2. Thumbnail generation does not complete

*There was no delay in the process of downloading multiple files at once today.
We apologize for the miscommunication.

■ Time of failure occurrence – GMT+9 Japan time
1. August 02, 2022, around 09:55 to 10:50
2. August 02, 2022, around 11:44 to 11:58

■ Cause
The cause is that the process was clogged because many files have been uploaded.

■Measures
We have taken measures to increase the processing speed by strengthening the infrastructure.

We apologize for the inconvenience and appreciate your continued support.

——————————–＜past reports (as of 11:35, August 2, 2022)＞————————————
The following events occurred at Fleekdrive, but we implemented infrastructure reinforcement,
We would like to inform you that we have resolved the issue where the virus scan did not complete after uploading.
Other incidents will continue to be handled.

■ Event content
– Virus scan after upload does not complete
– When downloading multiple files at once, the process is not completed
– Thumbnail generation does not complete

■ Time of failure occurrence – GMT+9 Japan time
August 2, 2022
* Confirming time of occurrence

■ Cause
The cause is that the process was clogged because many files have been uploaded.

We apologize for the inconvenience and appreciate your continued support.

——————————–＜past reports (as of 10:20, August 2, 2022)＞————————————

We have confirmed that Fleekdrive is currently experiencing processing delays.

■ Event content
– Virus scan after upload does not complete
– When downloading multiple files at once, the process is not completed
– Thumbnail generation does not complete

■ Cause and current status
We are currently investigating with the highest priority.

In addition, because it is not stopped and it is delayed to the last,
Even if there is a processing delay, it will be processed sequentially by waiting.
We will make a follow-up announcement when the issue is solved.

We apologize for the inconvenience and appreciate your continued support.