19:15 December 20, 2022- The content has been updated.

We have confirmed the occurrence of the following events on Fleekdrive, but we are pleased to inform you that all of them have now been resolved.

 

■ Event content
1. Virus scan after upload does not complete
2. Thumbnail generation does not complete
3. When downloading multiple files at once, the process is not completed

■ Time of failure occurrence – GMT+9 Japan time
1.and 2 : December 20, 2022, around 09:29 a.m. to 11:07 a.m., 01:56 p.m to 02:28 p.m
3. : December 20, 2022, around 11:59 a.m. to 06:00 p.m.

■ Cause
The cause is that the process was clogged because many files have been uploaded.

We apologize for the inconvenience and appreciate your continued support.

 

————————＜past reports (as of 15:24, December 20, 2022)＞—————————

This is to inform you that there is a delay in Fleekdrive.

■ Event content
– Virus scan after upload does not complete
– When downloading multiple files at once, the process is not completed
– Thumbnail generation does not complete

■ Time of failure occurrence – GMT+9 Japan time
– December 20, 2022
*The incident time is under investigation.

■ Cause and current status
We are currently investigating with the highest priority.

Since the processing has not been stopped, even if there is a processing delay, it will be processed sequentially by waiting.

In addition, regarding the file download function, the process of downloading a single file is currently unaffected.
If you are in a hurry, please consider downloading a single file.

We will make a follow-up announcement when the issues are solved.

We apologize for any inconvenience caused.