17:40 January 6, 2023- The content has been updated.

We would like to report the cause of the following failure that occurred on December 28, 2022.

■ Event content
When using “Delivery”and setting “Public Space”, e-mails from Fleekdrive are not sent.

■ Time of failure occurrence – GMT+9 Japan time
– December 28, 2022　around 05:00 a.m. to 02:30 p.m.

■ Causes and countermeasures
This is caused by an error in some settings related to transmission.
After correcting the settings, we restarted the server around 11:00 a.m. on December 28, 2022.
As a result, the emails were processed in order, and all the delayed processing was resolved around 02:30 p.m. on the same day.

We apologize for the inconvenience and appreciate your continued support.

————————＜past reports (as of 17:40, December 28, 2022)＞—————————
We have confirmed the occurrence of the following events on Fleekdrive, but we are pleased to inform you that all of them have now been resolved.

■ Event content
When using “Delivery”and setting “Public Space”, e-mails from Fleekdrive are not sent.

■ Time of failure occurrence – GMT+9 Japan time
– December 28, 2022, around 05:00 a.m. to 02:30 p.m.

■ Current status
The server was restarted and restored around 11:00 a.m. on December 28.
After that, the emails were processed in sequence, and we confirmed that all the delayed processing was completed and that there would be no recurrence.

We are currently investigating the cause.

We apologize for the inconvenience and appreciate your continued support.

————————＜past reports (as of 12:15, December 28, 2022)＞—————————
This is to inform you that there are some following issues occurred.

■ Event content
When using “Delivery”and setting “Public Space”, e-mails from Fleekdrive are not sent.

■ Time of failure occurrence – GMT+9 Japan time
– December 28, 2022
*The incident time is under investigation.

■ Current status
The server was restarted, which restored the system, and delayed e-mails are being sent gradually.
The cause of the issue is currently investigating with the highest priority.

In addition, because it is not stopped and it is delayed to the last,
Even if there is a processing delay, it will be processed sequentially by waiting.

We apologize for the inconvenience and appreciate your continued support.

————————＜past reports (as of 10:45, December 28, 2022)＞—————————

This is to inform you that there are some following issues occurred.

■ Event content
When using “Delivery”,e-mails from Fleekdrive are not sent.
*Other e-mail sending functions are currently under investigation.

■ Time of failure occurrence – GMT+9 Japan time
– December 28, 2022
*The incident time is under investigation.

■ Cause and current status
We are currently investigating with the highest priority.