12:10 May 18, 2023- The content has been updated.

This is to inform you that the following issue that occurred on Fleekdrive has been resolved.

■ Event details
When trying to open the online editing screen of an Office file saved in Fleekdrive, the message “Currently, cannot edit file” is displayed.

■ Time of failure occurrence – GMT+9 Japan time
– May 16, 2023 around 01:40 p.m. to May 16, 2023 around 04:45 p.m.

■ Cause and current status
Temporary problem about online editing.

We apologize for the inconvenience and appreciate your continued support.

 

————————＜past reports (as of 17:20 May 16, 2023)＞—————————

This is to inform you that the following issue that occurred on Fleekdrive has been resolved.

■ Event details
When trying to open the online editing screen of an Office file saved in Fleekdrive, the message “Currently, cannot edit file” is displayed.

■ Time of failure occurrence – GMT+9 Japan time
Under investigation.

■ Cause and current status
We have confirmed that the issue has been resolved.
The cause is investigating with the highest priority.

We apologize for the inconvenience and appreciate your continued support.

 

————————＜past reports (as of 16:00, May 16, 2023)＞—————————

This is to inform you that the following issue currently occurring at Fleekdrive.

■ Event details
When trying to open the online editing screen of an Office file saved in Fleekdrive, the message “Currently, cannot edit file” is displayed.

■ Time of failure occurrence – GMT+9 Japan time
Under investigation.

■ Carrent status
We are currently investigating with the highest priority.

 

We apologize for the inconvenience and appreciate your continued support.