04 Aug 2023

[Alert] Problems exporting Trail in Fleekdrive (13:30 August 17, 2023 Update)

13:30 August 17, 2023- The content has been updated.

Regarding this event, we will make an emergency release on the following schedule and take measures.

[Maintenance Date & Time] – GMT+9 Japan time
From August 18 2023, 08:00 PM
To August 18, 2023, 09:00 PM

our services will not stop but there will be a connection cut-out for browser once during the period, and this will not affect to use our services.
If a momentary interruption occurs during operation, please close your browser once and then log in again.

Thank you for your cooperation.

 

————————<past reports (as of 12:00 August 4, 2023)>—————————

This is to inform you that the following issue currently occurring at Fleekdrive.

■ Event details
When exporting Trail, Export history status becomes “Error” and Trail cannot be exported.

■ Cause and current status
We are investigating the cause and whether there is a workaround,
but we are proceeding with the policy of implementing urgent maintenance in the near future.
* Urgent maintenance schedule will be notified as soon as it is fixed.

We apologize for the inconvenience and appreciate your continued support.

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