07 May 2024

[Solved]Unable to create space by some users.

This is to inform you that the following issue that occurred on Fleekdrive has been resolved.

■ Event details
Some users are unable to create spaces.

■ Cause and current status
As a result of fixing the space naming convention in Fleekdrive V11.1,
A user with customized access privileges has insufficient privileges.
This was resolved by applying the appropriate permissions.
We apologize for the inconvenience and appreciate your continued support.

————————<past reports (as of May 07, 2024)>—————————

We will carry out urgent maintenance due to fix the following events.

[Target services]
1. Fleekdrive
2. Fleekdrive Salesforce version

[Event]
-Some users are unable to create spaces.
[Maintenance Date & Time] – GMT+9 Japan time
From May 7, 2024, 08:00 PM
To May 7, 2024, 10:00 PM

The server will not be stopped and you can use the service during release.
If a momentary interruption occurs during operation, please close your browser once and then log in again.

There are no updates for Fleekdrive Desktop, but please be aware that Fleekdrive Desktop will also be a connection cut-out.

————————<past reports (as of May 07, 2024)>—————————

We would like to report the current status of the following events.

■ Time of failure occurrence – GMT+9 Japan time
– May 07, 2024
*This problem is still occurring and under investigation.

■ Failure details
– Unable to create space by some users.

■ Cause and current status
We are currently investigating with the highest priority.
Please do not create space until the problem is resolved.

Inquiry
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