22 Jan 2025
[Resolve] Jan 22, 2025 Takes a long time to open a file from a share link.
Thank you for your continued use of our services.
We had a problem with Fleekdrive today.
The issue has now been resolved.
We sincerely apologize for any inconvenience caused. Details of the incident are as follows.
■ Event details
Fleekdrive
Takes a long time to open a file from a share link.
■ Time of Occurrence(JST)
From Jan 22, 2025 at 09:00 AM
To Jan 22, 2025 at 00:00 PM
■ Cause
Due to delays in data acquisition when opening shared links.
■ Fix
Resolved by adjusting database settings.
For any questions or concerns regarding this matter, please contact our support desk.
————————past reports (Jan 22, 2025)—————————
Thank you for your continued use of our services.
This is to inform you that the following issue currently occurring at Fleekdrive.
■ Event details
Fleekdrive
Takes a long time to open a file from a share link.
■ Time of Occurrence
From: Now investigating
To: Still occuring
■ Current status
We are working hard for this problem as highest priority.
And maybe some other function will effect for this behavior, so we are now investigating about this too.
We apologize for any inconvenience caused.
For any questions or concerns regarding this matter, please contact our support desk.