16 Jul 2025

[Alert]July 16, 2025 [Fleekdrive] Excel takes a long time to display.

ーーーーーー2025/07/16 20:42ーーーーーー
An issue occurred during the following time period in which Excel rendering took longer than expected.

The issue has since been resolved and we are currently monitoring the situation.

■Occurrence time
July 16, 2025, 7:29 PM – 8:38 PM

■Cause
Currently under investigation. We will provide an additional report once the cause is identified.

■Action Taken
The server was replaced, and the service has been restored.

We apologize for any inconvenience this may cause to our customers.
If you have any questions, please contact our support desk.

ーーーーーー2025/07/16 20:23ーーーーーー
2025/07/16 20:23

We are currently experiencing a problem with Fleekdrive that is causing Excel to take a long time to display.

Occurrence time
From Currently under investigation
Under investigation Still occurring

We are working on restoring the system with the highest priority.

We apologize for any inconvenience this may cause to our customers.
If you have any questions, please contact our support desk.

Inquiry
Inquiry

* Please describe the circumstances of events that occurred, frequency of occurrence, and procedures for reproducing in as detail as possible.
Please also inform me of the type of browser in which the event occurred and the environment information such as the OS.

Function*
  • Please select
  • Contents
  • Delivery
  • Workflow
  • Evidence
  • Setting
  • Other
Type*
  • Please select
  • Question
  • Request
  • Bugreport
  • Paid support
Priority
  • High
  • Middle
  • Low
Subject*
Description*
Attachment