Thank you for your continued use of our services.

We sincerely apologize for the inconvenience caused by the issue described in the subject line.
We have identified the cause and confirmed that there is no risk of recurrence.

Below is a detailed report.

-Issue
Customers using the Fleekdrive Audit Option received notifications regarding past audit policy violations.

-Occurrence Time
January 21, 2026, 13:50
This was a one-time occurrence, and we do not anticipate recurrence.

-Cause
Today, we confirmed that the background process responsible for periodically checking audit violations since December 12, 2025, had not been running.
Upon restarting the background process at the time of the incident for investigation,
all audit policy violation reports that had not been notified since December 12, 2025, were sent simultaneously.

We sincerely apologize for the significant inconvenience caused to our customers.
We will provide a detailed report to customers using the Audit Option again.

If you have any questions, please contact our support desk.

Please refrain from replying directly to this email.
Instead, kindly contact us at the email address below.

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Thank you for using our service.

To customers with an Audit Option subscription:
We are currently experiencing an issue where notifications regarding past policy violations are being delivered.
We sincerely apologize for the significant inconvenience this has caused our customers.

-Incident
This incident affects customers who have subscribed to the Audit Option.
– Notifications regarding past policy violations are being delivered.

-Incident Start Time
The incident is ongoing, and the exact start time is currently under investigation.

-Cause and Resolution
We are investigating this as our top priority.
We will provide updates as soon as progress is made.

We apologize for any inconvenience this may cause to our customers.
If you have any questions, please contact our support desk.