Tutorial

Set the users that receive the notification from support desk

Guide for setting the users to receive the notification of maintenance and fault information from support desk.

Select the users.

Open the User Management from Settings menu, select the users to receive the notification of maintenance and fault information from support desk.
Then, click “Edit”.

Set the notification reception settings.

Turn on the toggle button of “Receive the email of version up, maintenance, or etc. information” in the System settings tab.
The settings are done, click “OK” button and save them.

Last Updated : 20 May 2020

Inquiry
Inquiry

* Please describe the circumstances of events that occurred, frequency of occurrence, and procedures for reproducing in as detail as possible.
Please also inform me of the type of browser in which the event occurred and the environment information such as the OS.

Function*
  • Please select
  • Contents
  • Delivery
  • Workflow
  • Evidence
  • Setting
  • Other
Type*
  • Please select
  • Question
  • Request
  • Bugreport
  • Paid support
Priority
  • High
  • Middle
  • Low
Subject*
Description*
Attachment